How we collect, use, and protect information when you access and use the ZONA Business Panel (ZONA Portal).
Welcome to the ZONA Business Panel
At ZONA, we value the privacy of our users, including businesses and venues using the ZONA Business Panel (the "Business Panel" or "ZONA Portal"). This Privacy Policy explains how we collect, use, and protect your information when you access and use the ZONA Portal. By using the ZONA Portal, you consent to the collection and use of your information as described in this Privacy Policy.
We collect the following types of information when you use the ZONA Business Panel:
Business Information: Details about your venue, such as its name, location, contact information, photos, and any other data you provide related to your business, events, or promotions.
User Data: Information related to user activity, preferences, and interactions when you manage events, guest lists, or offers through the Business Panel.
Payment and Transaction Data: Information related to your transactions, including sales, ticket purchases, bottle service bookings, and other financial interactions.
Analytics Data: Anonymized data about how you use the ZONA Business Panel, including how you manage events, offers, and view analytics.
Log and Device Information: We automatically collect information from your device, including IP addresses, browser type, and other technical data when you access the Business Panel.
We use the information we collect for the following purposes:
To Provide Services: Manage events, guest lists, offers, bottle service bookings, process payments, and provide related services.
To Improve the ZONA Portal: Enhance platform functionality and offer features like analytics, insights, and transaction management.
To Communicate with You: Send updates, notifications, and information related to your account and the platform.
For Legal Compliance and Safety: Comply with legal obligations and protect against fraud, abuse, or violations of our Terms of Service.
We do not sell, rent, or trade your business information to third parties. However, we may share your information in the following cases:
With Service Providers: Trusted third parties (e.g., payment processors, hosting providers, customer support) who help operate ZONA Portal under strict confidentiality.
With Users: Certain details like venue name, event details, and offers will be visible to ZONA app users to help them discover and engage with your business.
For Legal Reasons: We may share your information when required by law, court order, or in response to valid legal processes.
We implement security measures such as encryption, access controls, and secure storage. While we strive to protect your data, no system is 100% secure.
We retain business information as long as necessary for service provision, legal compliance, dispute resolution, and enforcement. You can request deletion of your account and associated data by contacting us at support@getzona.app.
As a business user, you have the right to:
Access and Update: Review and update your business information via the Business Panel.
Data Deletion: Request deletion of your information (subject to legal retention requirements).
Opt-Out: Stop receiving marketing communications by following unsubscribe links or contacting us directly.
The ZONA Portal is not intended for individuals under 18, and we do not knowingly collect their personal information. If we discover such data, it will be deleted.
We may update this Privacy Policy at any time. Changes will be posted within the ZONA Business Panel and will take effect immediately upon posting. Continued use of ZONA Portal constitutes acceptance of any changes.
For questions or concerns regarding this Privacy Policy, contact us at: support@getzona.app